Customer Service & Technical Support Representative
Compensation
$20/hour
Employment type
Full-time
Work setting
On-site
Location
Atlanta, GA
Schedule
Day shift
Posted
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Job overview
The Customer Service & Technical Support Representative role is hybrid in Atlanta, GA. Compensation is $20 per hour. The posting describes customer support for company products and services. The role exists to resolve customer questions and technical issues, document interactions, and coordinate with internal teams so customers receive timely solutions. It also helps customers understand product use and best practices.
What you'll do
- Provide customer service and technical support
- troubleshoot and resolve issues by phone, email, and remote tools
- document interactions and follow up on unresolved matters
- collaborate with internal teams
- and educate customers on product use and best practices.
What we're looking for
- Skills & competencies
- customer servicetechnical supporttroubleshootingcustomer inquiriesphone supportemail supportremote toolsatlanta gatrc talent solutions$20/hourhybrid
- Work arrangement
- Weekend coverage required
Why this role
Hands-on technical support experience is required; medical or clinical experience is preferred.
About the employer
TRC Talent Solutions is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: a38c717b-7e99-4bd0-8110-97ea39d22af9