Operations Manager

Job overview

The Operations Manager role is onsite in Albert Lea, MN, with a stated salary range of $62,000–$95,000 per year. The role supports SERVPRO restoration operations. Reporting to the General Manager, the Operations Manager leads day-to-day restoration division activities to keep jobs on schedule and meet customer quality standards while controlling costs. The role coordinates crews, develops staff, improves processes, and reinforces safe work practices.

What you'll do

• Oversee restoration crew schedules and production levels
• manage workforce tasks to keep jobs moving on time
• communicate with restoration staff and delegate duties
• develop and implement performance-improvement processes
• train and develop production personnel
• coordinate with support personnel to prevent job delays
• ensure compliance with safety procedures and implement safe working practices.

What we're looking for

Skills & competencies

operations manager

albert lea mn

onsite

full-time

$62k–$95k/year

restoration operations

crew management

production schedules

process improvement

staff development

safety compliance

servpro

health insurance

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• training and development
• advancement opportunities
• 401(k) and matching
• performance-based bonus.

Why this role

Requires a high school diploma or GED, valid driver’s license, and 2+ years of management experience. Restoration industry experience and IICRC certifications are preferred. The role includes physical work such as lifting, climbing, and working in tight spaces.

About the employer

SERVPRO of Austin & Albert Lea/Mason City is hiring for this role. Industry: Other Services to Buildings and Dwellings. Sector: 56.