Social Media Operations Lead

Job overview

The Social Media Operations Lead role is remote, as stated in the posting; the listing location is Morrisville, PA. Compensation is not specified. The role supports EVERSANA's digital execution for its life sciences commercialization services and patient-focused work. The lead manages social content workflows from intake through publishing and community interaction, ensuring requests, approvals, schedules, and procedures are organized and executed consistently across business units.

What you'll do

• Maintain the master social media calendar in Airtable
• manage request intake, service-level agreements, lead times, follow-ups, and brand standards
• facilitate content approvals
• schedule and tag content in Hootsuite and manage its inbox using the engagement matrix
• maintain standard operating procedures
• train new team members or agency partners on workflows and platform protocols.

What we're looking for

Skills & competencies

social media operations lead

remote

eversana

social media

airtable

hootsuite

content calendar

workflow management

approval workflows

community management

standard operating procedures

training

life sciences

Work arrangement

• Weekend coverage required

Benefits & perks

• EVERSANA states that it offers competitive salaries and benefits
• specific benefits are referenced on its careers site.

Why this role

The posting describes a contract and remote position and calls for advanced Airtable and Hootsuite proficiency.

About the employer

EVERSANA is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.