Automotive Service Advisor and Service Manager

Job overview

The Automotive Service Advisor and Service Manager role is onsite in Bellingham, MA, according to the posting’s work-location statement; the listing location is Framingham, MA. Pay is $20–$60 per hour depending on skill level, with a bonus available for discussion. Mass Diesel Performance is an independent light-duty gas and diesel repair shop serving vehicle owners with inspection, diagnosis, and repair services. The role coordinates customer service and shop operations, from scheduling and estimates to parts ordering and technician direction. It helps keep repair work organized, customers informed, and the service team focused on daily expectations.

What you'll do

• Schedule appointments and greet customers
• direct technicians and dispatch work
• write estimates and computerized repair orders
• source and order parts
• explain recommended maintenance and pricing
• follow up with customers about requested services and completion times
• oversee vehicle inspections and recommendations
• lead, manage, and train the team
• supervise up to five employees
• maintain inventory and facility organization.

What we're looking for

Skills & competencies

automotive service advisor

service manager

gas and diesel repair

light-duty trucks

customer service

repair estimates

parts ordering

technician dispatch

team leadership

bellingham ma

framingham ma

mass diesel performance

$20–$60/hr

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discount, health insurance, paid time off, and 401(k).

Why this role

The posting describes a Monday–Friday workweek, approximately 8:00 AM–5:00/5:30 PM, and requests at least two years of service experience and general automotive knowledge.

About the employer

Mass Diesel Performance is hiring for this role. Industry: General Automotive Repair. Sector: 81.