Digital Account Opening Specialist

Job overview

The Digital Account Opening Specialist is an onsite role located in Tempe, AZ. Compensation is not specified for this position, which supports the operational continuity of digital account intake and onboarding processes at DHL Express. This role is responsible for managing the end-to-end digital account opening workflow, ensuring timely request processing, and maintaining high standards of data accuracy. By minimizing process fragmentation and resolving setup issues, the specialist contributes to a seamless customer experience and operational efficiency.

What you'll do

• Receive and prioritize digital account requests, perform due diligence and validation, coordinate with internal stakeholders, troubleshoot account setup issues, and maintain accurate performance reporting.

What we're looking for

Skills & competencies

full-time

day shift

tempe az

dhl express

account opening

customer onboarding

data validation

workflow management

sla accountability

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive Pay, Bonus/Incentive Programs, 401K with company match, Medical, Dental, Vision, Tuition Reimbursement, Generous Paid Time Off, Paid Leave, Employee Discount Program

Why this role

Experience with case management or workflow systems preferred.

About the employer

DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.