Automotive Call Center Representative, Business Development Center

Job overview

The Automotive Call Center Representative, Business Development Center role is onsite in Lawrence, KS. Compensation is not specified. The role supports the dealership’s Service Business Development Center, described as a key point of contact for sales and service departments seeking new customers. The representative responds to customer inquiries and internet leads, schedules service appointments, and follows up on customer experiences. The work helps maintain customer communication and supports dealership service operations.

What you'll do

• Handle inbound and outbound customer calls, texts, and emails
• answer internet leads and customer inquiries
• schedule service appointments and maintain service calendars
• provide customer service
• follow up with customers about their dealership experience.

What we're looking for

Skills & competencies

automotive call center representative

business development center

customer service

service appointments

inbound calls

outbound calls

email and text

lawrence ks

mccarthy auto group

closed sundays

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• health savings account
• 401(k) with company match
• paid vacation and holidays
• employee discounts on vehicles, service, and parts
• employee assistance program
• referral bonuses
• paid training.

Why this role

The posting states the dealership is closed on Sundays. Bilingual skills are a plus.

About the employer

McCarthy Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.