Director of Operations — MedStar Health

Job overview

The Director of Operations — MedStar Health role is onsite in Columbia, MD, with a salary of $135,000–$155,000 per year. Crothall Healthcare provides specialized support services to the healthcare industry and serves hospital partners across the country. The director translates organizational strategy into effective operations by leading teams, managing resources, and improving processes. The role supports operational consistency, financial performance, customer satisfaction, and long-term growth through cross-functional execution and systems optimization.

What you'll do

• Lead and optimize day-to-day operations across departments
• establish operational standards, KPIs, and reporting
• identify inefficiencies and implement improvements
• develop and manage operating budgets
• analyze financial and operational data
• partner with finance on profitability initiatives
• build and develop teams
• lead cross-functional initiatives
• develop policies and procedures
• oversee ERP, CRM, and workflow systems
• partner with internal and external stakeholders.

What we're looking for

Skills & competencies

director of operations

medstar health

columbia md

crothall healthcare

$135k–$155k/year

healthcare support services

operational excellence

budget management

team leadership

strategic planning

erp and crm

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life and disability insurance
• retirement plan
• flexible time off
• holiday time off
• shopping program
• wellness programs
• discount marketplace
• identity theft protection
• pet insurance
• commuter benefits
• Employee Assistance Program
• flexible spending accounts
• paid parental leave
• personal leave.

Why this role

Strategic and hands-on leadership role supporting operations for MedStar Health through Crothall Healthcare.

About the employer

Crothall Healthcare is hiring for this role. Industry: All Other Support Services. Sector: 56.