Client Relations Specialist

Job overview

The Client Relations Specialist role is onsite in Cleveland, OH, and pays $18–$20 per hour. National Asset Recovery Specialists recovers vehicles and other secured assets for financial institutions; this role connects individuals retrieving property with the company and lender partners.

What you'll do

• Answer calls about personal property retrieval
• schedule and confirm appointments
• provide vehicle and property descriptions and recovery updates
• communicate respectfully and empathetically
• maintain account records
• coordinate with repossession agents and financial institutions
• verify data and work with internal teams to resolve issues and meet deadlines.

What we're looking for

Skills & competencies

client relations specialist

cleveland oh

national asset recovery specialists

customer service

collateral recovery

appointment scheduling

account records

lender relations

monday–friday

8:00 am–5:00 pm

$18–$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid personal time off, health insurance, 401(k) matching, and bonus opportunities for company-wide goal achievements.

Why this role

Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m., with a mandatory one-hour lunch; remote work is not available. Requires a valid Ohio driver's license, age 23 or older, FBI background check, pre-employment drug screening, and high school diploma or GED.

About the employer

National Asset Recovery Specialists is hiring for this role. Industry: Office Administrative Services. Sector: 56.