Multi-Location Customer Service Specialist

Job overview

The Multi-Location Customer Service Specialist is an onsite, full-time position serving customers in Seabrook and Portsmouth, NH. Compensation is not specified for this role, which supports the retail operations of Sherwin-Williams. This role is responsible for providing excellent customer service and building trust with wholesale and retail clients. The specialist will manage product recommendations, resolve concerns, and ensure the store meets its sales goals.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

onsite

seabrook nh

portsmouth nh

sherwin-williams

retail sales

customer service

weekend work required

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement, health care, total well-being, and daily commute benefits available.

Why this role

Full-Time, Day Shift, Onsite, Seabrook NH, Portsmouth NH, Sherwin-Williams, Retail Sales, Customer Service, Weekend Work Required, No On-Call, No Degree Required

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.