Senior Manager, Customer Success
Compensation
$125k – $135k /yr
Employment type
Full-time
Work setting
On-site
Location
Tallahassee, FL
Schedule
Day shift
Posted
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Job overview
The Senior Manager, Customer Success is an onsite role based in Tallahassee, FL, with a base salary range of $125,000 - $135,000 USD and an OTE of $150,000 - $170,000 USD. This leadership position oversees customer success teams to drive adoption, retention, and value realization for the iCIMS enterprise hiring platform. The role is responsible for developing high-performing teams, optimizing operational processes, and partnering with cross-functional stakeholders to ensure customer outcomes. It exists to translate organizational strategy into execution, fostering a culture of customer advocacy and operational excellence.
What we're looking for
- Skills & competencies
- full-timeday shifttallahassee flicimscustomer successleadershipsaasretentionoperational excellenceonsiteno on-call$125k-$135k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), disability, life insurance, parental leave, open vacation policy, tuition reimbursement
About the employer
iCIMS is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-2021.00
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Listing ID: a3123610-05df-417d-86c5-a9f8f2944b73