Office Administrator and Customer Service Representative

Job overview

The Office Administrator and Customer Service Representative role is onsite in O'Fallon, Missouri. The posting states Monday–Friday, 8:00 a.m.–4:00 p.m., and pay of $20–$22 per hour. The description identifies Archway as a landscaping company serving the St. Louis area and says the office role supports its field crews and customers. The administrator serves as a customer contact and coordinates office operations so crews and appointments are organized and customers receive timely support. The role manages service scheduling, customer communications, payments, records, and updates between the office and field crews.

What you'll do

• Communicate with customers by phone and in person
• answer questions and resolve issues
• manage service calendars and crew routing
• confirm appointments
• follow up on outstanding invoices and process payments
• monitor and respond to email
• maintain customer records and service logs
• coordinate schedule changes with field crews.

What we're looking for

Skills & competencies

office administrator

customer service representative

o'fallon mo

landscaping services

monday–friday

8:00 a.m.–4:00 p.m.

$20–$22 per hour

scheduling

customer records

archway

Work arrangement

• Weekend coverage required

Why this role

The posting emphasizes a Monday–Friday schedule from 8:00 a.m. to 4:00 p.m. and a central liaison role between customers, the office, and field crews.

About the employer

Rooted is hiring for this role. Industry: Landscaping Services. Sector: 56.