Technical Customer Sales Engineer — Manufacturing Diagnostics

Job overview

The Technical Customer Sales Engineer — Manufacturing Diagnostics role is onsite in Plymouth, MI, with up to 50% travel potentially required. Compensation is not specified. ETAS develops vehicle software, engineering tools, cloud operations, cybersecurity solutions, and consulting services. The engineer connects customer needs with manufacturing diagnostic solutions, supporting business development, technical sales, solution definition, and deployment. The role also brings customer and market feedback to product management to inform product direction and successful delivery.

What you'll do

• Identify and develop business opportunities and customer segments
• connect sales, customers, and product teams
• monitor customer needs and competitor activity
• demonstrate products and customized solutions during pre-sales
• prepare customer and training materials
• support commercial discussions with cost-benefit and market analysis
• clarify requirements and translate them into technical solutions and acceptance criteria
• author manufacturing diagnostic tests and sequences
• deploy, configure, test, verify, and troubleshoot hardware and software onsite
• maintain validation documentation and participate in quality assurance and production release reviews.

What we're looking for

Skills & competencies

technical customer sales engineer

full-time

plymouth mi

etas

manufacturing diagnostics

automotive diagnostics

technical sales

customer solutions

pre-sales

product roadmap

onsite deployment

up to 50% travel

automotive industry

Work arrangement

• Weekend coverage required

Benefits & perks

• Premium health coverage, 401(k) with matching, financial planning resources, paid time off, parental leave, and life and disability protection.

Why this role

Requires a relevant bachelor’s or master’s degree and at least five years of automotive industry and technology experience. Desired technical background includes vehicle diagnostic protocols, IT systems and networks, databases, packet analysis, electrical schematics, programming, and troubleshooting. Up to 50% travel may be required; future work authorization sponsorship is unavailable.

About the employer

ETAS is hiring for this role. Industry: Engineering Services. Sector: 54.