Overnight Customer Service Representative — West Palm Beach

Job overview

The Overnight Customer Service Representative role is onsite in West Palm Beach, FL, with pay of $17 per hour. Reimagined Parking’s customer service team supports monthly parking customers, transient guests, and internal stakeholders. The role handles customer requests and transactions while maintaining accurate account records and supporting parking-location operations. It contributes to customer retention and a consistent, professional service experience.

What you'll do

• Handle inbound calls, emails, and written correspondence
• resolve customer inquiries and complaints
• assist with account setup, updates, and cancellations
• process transactions and maintain customer data and CRM documentation
• support branch, lot, and account maintenance
• coordinate work orders and meter outage reporting
• and respond within service-level agreements.

What we're looking for

Skills & competencies

overnight customer service representative

west palm beach fl

reimagined parking

full-time

overnight

$17/hr

parking customers

inbound calls

email support

crm documentation

account transactions

customer retention

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time benefits include 10 days of paid time off, 8 paid holidays, medical, dental and vision coverage, company-paid basic life and short-term disability insurance, 401(k) with employer match and immediate vesting, employee assistance program, and parental and caregiver leave.

About the employer

Reimagined Parking is hiring for this role. Industry: Parking Lots and Garages. Sector: 81.