Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Baton Rouge, LA. Compensation is $50,000–$70,000 per year. The position supports a State Farm agent’s insurance agency by helping customers and contributing to agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions. Coordinate with agency team members and anticipate the needs of community members.

What we're looking for

Skills & competencies

customer service representative

baton rouge la

state farm agent

insurance agency

customer relations

policy information

policy changes

claims processing

customer records

communication skills

multitasking

$50k–$70k

full-time

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits include retirement match, health insurance, paid time off, training and development, advancement opportunities, and performance-based bonuses.

Why this role

The posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

R.K. Mehrotra - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.