Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Tucson, AZ. The salary is $45,000–$65,000 per year. The representative supports Nicole Ferrero’s State Farm agency by combining customer service with sales opportunities and contributing to agency growth. The role builds and maintains customer relationships by resolving inquiries, keeping records current, supporting retention, and coordinating with other departments. Clear follow-through and solution-focused service help the agency meet customer needs and sustain satisfaction.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

full-time

tucson az

nicole ferrero state farm

$45k–$65k per year

customer service

customer retention

issue resolution

customer records

sales opportunities

simple ira

paid time off

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The posting describes sales opportunities and advancement potential; benefits include a Simple IRA, license reimbursement, performance-based bonus, paid time off, and training and development.

About the employer

Nicole Ferrero - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.