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Front Desk Agent

Fairfield Inn and Suites NY Manhattan Financial District · New York, NY · Front office and rooms division; reports to the Front Office Manager

Compensation

From $21 /hr

Employment type

Full-time

Work setting

On-site

Location

New York, NY

Schedule

Day shift

Posted

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Job overview

The Front Desk Agent role is onsite in New York, NY, with hourly pay of $21. The Fairfield Inn and Suites in Manhattan’s Financial District supports hotel guests through its front office and rooms division. The agent manages guest arrivals and departures, reservations, payments, and inquiries, coordinating with housekeeping and maintenance to support guest satisfaction and hotel operations.

What you'll do

  • Greet, register, and assign rooms
  • verify payment and credit
  • maintain guest accounts and room availability in property systems
  • compute bills and collect payments
  • issue keys and instructions
  • answer phones and messages
  • make and confirm reservations
  • respond to guest inquiries and complaints
  • coordinate with housekeeping and maintenance.

What we're looking for

Skills & competencies
front desk agent
hotel
guest services
guest check-in
reservations
payment processing
new york ny
fairfield inn and suites
manhattan financial district
$21/hr
front office
property management system
Work arrangement
  • Weekend coverage required

Why this role

The posting requires availability for days, evenings, weekends, and holidays.

About the employer

Fairfield Inn and Suites NY Manhattan Financial District is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.

Additional details

Industry sector
72
Industry
Hotels (except Casino Hotels) and Motels
Occupation code
43-4081.00
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