Experienced Administrative Assistant, Autobody Shop

Job overview

The Experienced Administrative Assistant, Autobody Shop role is onsite in Cambridge, MA. Pay is $22–$30 per hour. The position supports the daily office operations of HI-tech Autobody Inc and helps coordinate customer, insurance, and repair documentation. By managing communications, paperwork, payments, and appointment preparation, the assistant helps customers and internal teams move repair work through the shop’s administrative process accurately and efficiently.

What you'll do

• Answer phones
• welcome customers and assist with repair appointments and paperwork
• manage drop-off paperwork, repair orders, and insurance documentation
• contact insurance companies to confirm payment and deductible details
• communicate with customers, insurers, and internal teams
• process customer payments and maintain records using CCC software
• perform general office duties and data entry
• maintain the beverage station
• prepare folders and confirm next-business-day appointments
• and update the ARMS website daily.

What we're looking for

Skills & competencies

administrative assistant

autobody shop

hi-tech autobody

cambridge ma

full-time

onsite

$22–$30/hr

customer service

insurance documentation

repair orders

ccc software

data entry

paid time off

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts
• paid time off
• career growth opportunities.

Why this role

The posting lists employee discounts, paid time off, and career growth opportunities.

About the employer

HI-tech Autobody Inc is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.