Account Manager - Software Services

Job overview

The Account Manager is an onsite, full-time role based in Washington, DC, with a salary range of $50,000–$100,000 per year. This position supports the Account Services Department at iCIMS, a fast-growing software-as-a-service firm. The role exists to manage customer relationships, ensure high renewal rates, and identify opportunities for additional product implementation. The manager acts as a primary point of contact to ensure client needs and expectations are met.

What you'll do

• Manage multiple customer accounts and ensure 100% renewal rates.
• Identify customer needs and upsell additional products.
• Conduct sales presentations and client surveys.
• Work escalated customer issues.

What we're looking for

Skills & competencies

full-time

day shift

washington dc

account manager

saas

software

client relations

sales

$50k-$100k/yr

no on-call

travel required

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary, professional growth opportunities, and exposure to leading corporate clients.

Why this role

Opportunity to work with leading global organizations and contribute to a fast-paced, high-growth environment.

About the employer

Not A Customers Hiring Org is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.