Front Desk Supervisor — Seaside Hotel

Job overview

The Front Desk Supervisor — Seaside Hotel role is onsite in Miami Beach, FL. Pay is $20 per hour. The position supports the hotel’s Front Desk department and reports to the Front Desk Manager. The supervisor helps ensure guests are checked in and out promptly and that requests and concerns are handled efficiently and in line with hotel standards. The role also supports front desk agents, guest safety and confidentiality, and a positive guest experience.

What you'll do

• Provide prompt, personalized check-in and check-out service
• assist with supervising front desk agents
• support credit and guest billing policies
• participate in briefings and meetings
• communicate promotions
• build rapport with VIPs and distinguished visitors
• coordinate special arrangements and future visits
• maintain guest preference records
• resolve guest dissatisfaction
• keep the lobby neat and clean
• know hotel emergency procedures.

What we're looking for

Skills & competencies

front desk supervisor

seaside hotel

miami beach fl

south beach group hotels

guest services

hotel operations

front desk leadership

check-in and check-out

guest relations

$20/hour

full-time

weekend availability

Work arrangement

• Weekend coverage required

Why this role

Supervisory responsibilities; schedule and days vary with business needs and may include weekends, holidays, evenings, or overnight shifts.

About the employer

South Beach Group Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.