Insurance Follow-Up Specialist (Remote)

Job overview

Insurance Follow-Up Specialist (Remote) is a remote role with a stated pay range of $16–$19 per hour. The posting specifies remote work and operational hours Monday through Friday, 10:00 a.m.–10:00 p.m. Eastern, with flexibility within those hours. The role supports healthcare providers and patients through insurance eligibility and claims follow-up. The specialist verifies coverage, tracks claims, investigates denials, and works with payers and internal teams to support timely reimbursement. Accurate account documentation and compliance help reduce delays and support the patient financial experience.

What you'll do

• Verify insurance eligibility and benefits before services
• confirm coverage and patient responsibility details
• identify authorization requirements
• track outstanding claims
• contact insurers about claim status
• investigate denials, underpayments, and rejections
• correct and resubmit claims
• document account activity
• escalate complex claims
• collaborate with scheduling, billing, and provider teams
• follow HIPAA and payer requirements.

What we're looking for

Skills & competencies

insurance follow-up specialist

remote

$16–$19/hr

patient accounting service center

insurance eligibility

claims follow-up

accounts receivable

denial resolution

medical billing

hipaa

monday–friday

10 a.m.–10 p.m. et

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• company-paid basic life and AD&D insurance
• short- and long-term disability coverage
• optional additional life and AD&D benefits
• 401(k) with company match after eligibility
• paid time off accrual from the first day of employment.

Why this role

The remote role requires a high-speed internet connection and secure HIPAA-compliant workspace; equipment is provided, and an internet speed test is required.

About the employer

Patient Accounting Service Center, LLC is hiring for this role. Industry: Office Administrative Services. Sector: 56.