Seasonal Passenger Service Agent (Part Time)

Job overview

ANC Seasonal Passenger Service Agent- Part Time is an onsite position in Anchorage, AK, with a salary of $19/hr. Swissport International AG is a global leader in aviation services. This role provides required passenger and customer services, including reservations, ticketing, baggage processing, terminal/gate check-in, and handling customer complaints.

What you'll do

• Inspect and verify passenger documentation.
• Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
• Manage passenger baggage processing including handling and fee calculation if applicable.
• Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
• Direct passengers through Customs, Immigration, and Quarantine, as required.
• Make public address announcements as required.
• Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
• Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies.
• Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software.
• Produce all required, work-related documentation.
• Other duties as assigned.

What we're looking for

Education

High school diploma or GED

Experience

High School diploma or GED equivalent

Skills & competencies

seasonal passenger service agent

part time

anchorage ak

swissport international ag

operations

aviation

customer service

$19/hr

Work arrangement

• Weekend coverage required

About the employer

Swissport International AG is hiring for this role. Industry: Other Airport Operations. Sector: 48.