Multi-Line Representative, State Farm Agent Team Member

Job overview

The Multi-Line Representative role is an in-office, in-person position in Chicago, IL. Compensation is $18–$30 per hour. The role supports a State Farm insurance agency on Chicago’s North Side. The representative helps customers understand coverage and choose insurance solutions through needs-based conversations, while supporting policy service and agency growth. Follow-up, outreach, community networking, and accurate customer records contribute to sales and responsive service.

What you'll do

• Follow up on quotes and customer inquiries
• recommend insurance solutions through needs-based conversations
• assist with policy updates, payments, questions, and service needs
• participate in community events and local networking
• use telemarketing and outreach to generate leads and appointments
• maintain customer interaction records
• process transactions accurately and promptly.

What we're looking for

Skills & competencies

multi-line representative

chicago il

jim tom state farm agent

insurance sales

customer service

policy updates

property and casualty

life and health

lead generation

community networking

$18–$30/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Production-based compensation
• paid time off for personal days and holidays
• profit-sharing plan
• training and development
• advancement opportunities.

Why this role

Property and Casualty and Life and Health licenses required or must be acquired promptly; State Farm or other agency experience preferred.

About the employer

Jim Tom - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.