Front Desk Associate (WN)

Job overview

Front Desk Associate (WN) at The Edge Fitness Clubs in Warren, MI. This is a full-time, onsite position. Compensation is not specified. The Front Desk Associate is responsible for ensuring each guest receives outstanding service, maintaining a friendly environment, and accurately completing sales transactions. This role aims to improve member experience, revenues, and retention rates.

What you'll do

• Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
• Strive to continuously improve the member experience, revenues and retention rates.
• Maintain solid product knowledge and awareness of all product information, merchandise and services.
• Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
• Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
• Master the tour and build excitement and value with potential new members to ensure an awesome first impression

What we're looking for

Education

High School Diploma or GED

Experience

Proven track record of achieving and/or exceeding sales goals

Skills & competencies

front desk associate

customer service

full-time

onsite

warren mi

the edge fitness clubs

fitness

gym

customer support

guest services

sales transactions

member experience

Work arrangement

• Weekend coverage required

About the employer

The Edge Fitness Clubs is hiring for this role. Industry: Cut and Sew Apparel Manufacturing (except Contractors). Sector: 31.