Customer Success Manager
Compensation
$55 – $60 /yr
Employment type
Full-time
Work setting
On-site
Location
Columbia, MD
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Success Manager is an onsite role based in Columbia, MD. Compensation is $55,000–$60,000 per year plus commission. This position supports the Coverall janitorial services team by managing customer relationships and training franchisees. The role exists to ensure high levels of customer satisfaction and franchisee success. The Manager contributes to the company's goals by facilitating communication, providing training, and managing service quotes to drive growth in the commercial cleaning sector.
What you'll do
- Communicate with existing customers, set up new accounts, provide field and classroom training to franchisees, and provide quotes for additional services.
What we're looking for
- Skills & competencies
- full-timecolumbia mdaccount managementcustomer successfranchise supportonsiteday shiftweekend requiredjanitorial servicessales support
- Work arrangement
- Weekend coverage required
Benefits & perks
- Base salary, annual raise program, fuel/cell allowance, commission, medical/dental/vision insurance, and matching 401k.
Why this role
Opportunity to work for an international leader in the janitorial services industry with a clear career advancement path.
About the employer
Coverall is hiring for this role. Industry: Carpet and Upholstery Cleaning Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Carpet and Upholstery Cleaning Services
- Occupation code
- 13-1199.00
You'll be redirected to the employer's application page.
Listing ID: a28d63c5-ff67-4132-b64d-4fe409dc1f7d