Customer Success Manager – Commercial Partnerships (Hybrid)

Job overview

The Customer Success Manager – Commercial Partnerships role is hybrid in Lehi, UT; compensation is not specified. Neighbor operates a marketplace connecting people with extra space to people seeking storage, and this role supports commercial supply partners.

What you'll do

• Onboard and manage commercial supply partners
• increase partner engagement, listed properties, and revenue-generating properties
• develop customer success processes
• define success criteria
• gather partner feedback for product improvements
• analyze data and recommend actions
• coordinate with Sales, Support, Product, Marketing, and Engineering.

What we're looking for

Skills & competencies

full-time

hybrid

lehi ut

neighbor

customer success

commercial partnerships

account management

marketplace

partner onboarding

data analysis

real estate

storage

Work arrangement

• Weekend coverage required

Benefits & perks

• Stock options, medical, dental, and vision insurance, PTO, 11 paid company holidays, 401(k), infant care leave, and on-site gym and showers.

Why this role

The hybrid model includes working from home every Monday. The posting lists stock options, paid holidays, and an on-site gym.

About the employer

Neighbor is hiring for this role. Industry: Residential Property Managers. Sector: 53.