Client Care and Booking Specialist

Job overview

The Client Care and Booking Specialist role is onsite in Langhorne, PA, and is listed as full-time. Compensation is $18–$24 per hour. The position supports ECI Comfort’s Client Care team, which helps customers resolve issues and schedule service calls. The role manages incoming customer conversations and follow-up so service and sales appointments are booked and customer information stays accurate. It works with service, sales, and dispatch teams to help customers understand their options and support a positive experience from the first call.

What you'll do

• Answer incoming customer calls
• schedule service and sales appointments
• follow up with customers and open opportunities
• help customers understand their options
• work with service, sales, and dispatch teams
• maintain accurate customer information in the system.

What we're looking for

Skills & competencies

client care

booking specialist

customer service

appointment scheduling

inside sales

full-time

langhorne pa

eci comfort

hvac

customer calls

service dispatch

$18–$24 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance
• 401(k)
• advancement opportunities
• training and development
• performance bonuses
• paid time off.

Why this role

HVAC experience is helpful but not required. Benefits listed include health, vision, and dental insurance, 401(k), advancement opportunities, training and development, performance bonuses, and paid time off.

About the employer

ECI Comfort is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.