Client Representative – Clinic Front Desk

Job overview

The Client Representative – Clinic Front Desk role is onsite in Phoenix, AZ, and pays $17 to $17.50 per hour. The position supports the clinic’s clerical and intake work so clients can access services. Jewish Family and Children’s Service serves clients throughout the Valley and emphasizes inclusion and diversity. The representative coordinates front-desk communications and client information, helping connect clients with primary care or other supportive services. Accurate scheduling, records, authorizations, and follow-through help clinical staff provide coordinated care.

What you'll do

• Ask about client health and wellness needs and coordinate services with JFCS staff or external parties
• schedule appointments and initial assessments
• verify insurance eligibility and obtain authorizations when needed
• process inquiries
• maintain referral relationships
• scan case materials
• enter and update client records and billing information
• coordinate incoming calls
• assist clinical staff with paperwork.

What we're looking for

Skills & competencies

client representative

clinic front desk

client intake

appointment scheduling

insurance verification

electronic charts

phoenix az

jfcs

$17–$17.50/hour

bilingual spanish-english preferred

medical benefits

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental plans
• optional short- and long-term disability, AD&D life, and pet insurance
• professional development
• bilingual salary differential
• paid time off and sick time
• wellness coaching
• employee assistance program
• loan forgiveness eligibility in many positions.

Why this role

Bilingual Spanish-English skills are preferred. Benefits include a bilingual salary differential and eligibility for loan forgiveness programs in many positions.

About the employer

JEWISH FAMILY AND CHILDRENS SERVICE INC is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.