Automotive Business Development BDC Consultant

Job overview

The Automotive Business Development BDC Consultant role is onsite in Yuma, AZ; compensation is not specified. The position supports Horne Nissan Yuma’s customer service and sales appointment process. The consultant handles inbound and outbound customer contacts, schedules and confirms sales and service appointments, maintains customer records, and follows up with customers and internal departments. The role helps bring customers to the dealership and supports customer satisfaction and monthly goals.

What you'll do

• Answer inbound calls and schedule appointments
• make outbound calls
• log customer comments
• arrange follow-up contact
• contact customers using scripts for sales and service appointments
• confirm, post, and reschedule appointments
• follow up with sales or service departments
• update customer records
• send scheduled letters, postcards, and emails
• respond to website requests and internet customer inquiries.

What we're looking for

Skills & competencies

automotive bdc consultant

yuma az

horne nissan yuma

customer service

inbound calls

outbound calls

appointment scheduling

sales appointments

service appointments

crm

customer follow-up

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-wide training, growth opportunities, and a supportive working environment
• the posting also mentions comprehensive benefits without specifying them.

About the employer

Horne Nissan Yuma is hiring for this role. Industry: New Car Dealers. Sector: 44.