Customer Support Specialist

Job overview

The Customer Support Specialist is an onsite role based in Kenosha, WI, with a pay range of $27.00–$32.00 per hour. This position supports the Uline customer service department by processing orders and building client relationships. This role exists to provide legendary service to customers by identifying effective solutions and navigating order inquiries. The specialist contributes to the company's success by maintaining high standards of order accuracy and customer satisfaction.

What you'll do

• Process customer orders, make product recommendations, handle account inquiries, build business relationships via phone/email/chat, and assist customers with website navigation.

What we're looking for

Skills & competencies

full-time

day shift

kenosha wi

uline

customer service

order processing

problem solving

onsite

entry-level

career growth

$27-$32/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid time off, tuition assistance, on-site fitness center.

Why this role

Includes $2 shift differential, best-in-class training, and significant growth potential.

About the employer

Uline, Inc. is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.