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Government Operations Manager

Seneca Holdings · Virginia Beach, VA · CI Azumano Government Client Services

Employment type

Full-time

Work setting

On-site

Location

Virginia Beach, VA

Schedule

Day shift

Posted

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Job overview

The Government Operations Manager position is remote; the listing identifies Virginia Beach, VA, and compensation is not specified. The role supports CI Azumano Travel’s government contracted accounts within Seneca Holdings. The manager serves as the subject-matter expert for assigned government travel accounts, ensuring teams understand contract requirements and deliver services effectively. The role also develops team performance, supports Team Leads, monitors service coverage, and provides client reporting and performance feedback.

What you'll do

  • Set team performance goals and reporting plans
  • train and support team members
  • ensure monthly agent call monitoring and adequate account coverage
  • approve Team Lead timesheets and ensure agent timesheets are corrected
  • provide performance assessments and quarterly feedback
  • support client program implementation
  • monitor service issues
  • and deliver monthly client reports.

What we're looking for

Skills & competencies
government operations manager
government travel
travel management
remote
virginia beach va
seneca holdings
ci azumano
worldspan
sabre
team leadership
client reporting
performance management
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, life and disability coverage, voluntary benefits, health savings and flexible spending accounts, 401(k), paid leave, professional development, and recognition programs.

Why this role

Remote position supporting government travel accounts; requires five or more years of corporate or government travel consulting experience and knowledge of Worldspan and SABRE.

About the employer

Seneca Holdings is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Process, Physical Distribution, and Logistics Consulting Services
Occupation code
11-1021.00
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