Government Operations Manager
Employment type
Full-time
Work setting
On-site
Location
Virginia Beach, VA
Schedule
Day shift
Posted
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Job overview
The Government Operations Manager position is remote; the listing identifies Virginia Beach, VA, and compensation is not specified. The role supports CI Azumano Travel’s government contracted accounts within Seneca Holdings. The manager serves as the subject-matter expert for assigned government travel accounts, ensuring teams understand contract requirements and deliver services effectively. The role also develops team performance, supports Team Leads, monitors service coverage, and provides client reporting and performance feedback.
What you'll do
- Set team performance goals and reporting plans
- train and support team members
- ensure monthly agent call monitoring and adequate account coverage
- approve Team Lead timesheets and ensure agent timesheets are corrected
- provide performance assessments and quarterly feedback
- support client program implementation
- monitor service issues
- and deliver monthly client reports.
What we're looking for
- Skills & competencies
- government operations managergovernment traveltravel managementremotevirginia beach vaseneca holdingsci azumanoworldspansabreteam leadershipclient reportingperformance management
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, life and disability coverage, voluntary benefits, health savings and flexible spending accounts, 401(k), paid leave, professional development, and recognition programs.
Why this role
Remote position supporting government travel accounts; requires five or more years of corporate or government travel consulting experience and knowledge of Worldspan and SABRE.
About the employer
Seneca Holdings is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Process, Physical Distribution, and Logistics Consulting Services
- Occupation code
- 11-1021.00
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Listing ID: a2084986-4a1e-4b0b-bc95-49b0f3899e2a