Intake Specialist

Job overview

The Intake Specialist role is onsite in Phoenix, AZ. The annual salary is $47,480. The position supports Rafi Law Group’s personal injury practice by assisting prospective clients and helping the firm retain cases.

What you'll do

• Build professional relationships with clients
• gather new-case information for attorneys
• handle incoming calls and walk-in clients
• assess potential case qualifications
• schedule same-day appointments
• create client files and upload documents in Filevine
• coordinate medical-provider appointments with attorneys
• and retain new personal injury clients.

What we're looking for

Skills & competencies

intake specialist

phoenix az

rafi law group

$47,480/year

personal injury

client intake

filevine

bilingual english/spanish

incoming calls

rotational weekend availability

Work arrangement

• Weekend coverage required

Why this role

Requires at least one year of personal injury experience, MS Office knowledge, strong communication and organizational skills, and English/Spanish bilingual ability. Weekend and after-hours availability is rotational, not consistent.

About the employer

Rafi Law Group PLLC is hiring for this role. Industry: Offices of Lawyers. Sector: 54.