Customer Service Specialist

Job overview

The Customer Service Specialist role is an onsite, full-time position in Oklahoma City, OK. Compensation is not specified; the posting describes a competitive salary package. Consider Posh Pro describes its work as supporting sales and customer engagement. The specialist serves as a first point of contact, responds to customer inquiries, resolves issues, and records interactions in the CRM. The role supports customer satisfaction and loyalty by coordinating with other departments and following up to confirm resolution.

What you'll do

• Respond to customer inquiries by phone, email, and chat
• resolve complaints and issues
• maintain customer records and document interactions in the CRM
• collaborate with other departments on complex needs
• follow up with customers to confirm issues are resolved.

What we're looking for

Skills & competencies

customer service specialist

customer support

phone support

email support

chat support

crm

issue resolution

customer records

oklahoma city ok

consider posh pro

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional growth and career advancement
• hands-on skill development and mentorship
• exposure to diverse projects and industry-leading clients.

Why this role

The posting lists professional growth and career advancement, hands-on skill development and mentorship, and exposure to diverse projects and industry clients.

About the employer

Consider Posh Pro is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.