Residential Support Specialist

Job overview

The Residential Support Specialist role is onsite in Plattsburgh, NY, with support programs serving Plattsburgh and surrounding locations. Compensation is $20.44–$22.48 per hour, with shift differential opportunities. Behavioral Health Services North supports adults, children, and families through adult residential and crisis programs. The role provides direct support to people facing mental health, behavioral health, or life-stability challenges. Support staff help maintain a safe, recovery-focused environment, assist with daily living and wellness strategies, and contribute to crisis stabilization in collaboration with multidisciplinary teams.

What you'll do

• Support daily living skills
• provide emotional support, de-escalation, and encouragement
• assist with coping and wellness strategies
• maintain a safe, structured environment
• support transportation, appointments, activities, and community integration
• observe self-medication administration per program protocols
• document services and interactions
• collaborate with behavioral health teams
• assist during crisis stabilization and recovery support.

What we're looking for

Skills & competencies

residential support specialist

behavioral health

residential programs

crisis support

recovery support

plattsburgh ny

bhsn

$20.44–$22.48/hour

shift differential

paid time off

health insurance

paid training

professional development

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• health, dental, and vision insurance
• retirement plan options
• paid training and professional development
• advancement opportunities.

Why this role

Evening and overnight opportunities are listed; the posting requires availability for evenings, overnights, weekends, and holidays as scheduled.

About the employer

Behavioral Health Services North Inc is hiring for this role. Industry: Residential Mental Health and Substance Abuse Facilities. Sector: 62.