Collections Specialist

Job overview

Collections Specialist is an onsite role in Andover, MA, paying $19.25–$21.00 per hour plus applicable bonuses. Zwicker & Associates is a creditor rights law firm representing lenders in consumer and commercial recovery efforts. The role supports the firm’s debt collection work by contacting consumers about delinquent accounts, discussing repayment options, documenting account activity, and meeting performance goals while following company policies and consumer protection laws.

What you'll do

• Contact consumers to discuss delinquencies and repayment options
• record notes and update account information
• meet performance goals
• comply with company policies, the FDCPA, and state consumer protection laws.

What we're looking for

Skills & competencies

collections

debt collection

consumer accounts

negotiation

customer communication

account documentation

fdcpa compliance

andover ma

zwicker & associates

$19.25–$21/hr

paid training

health insurance

dental insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance
• 401(k) with match
• paid time off and holidays
• long-term disability and life insurance
• paid training
• retention bonus.

Why this role

Three weeks of paid onsite training; monthly bonuses with uncapped bonus potential; $500 retention bonus after six months of active employment.

About the employer

Zwicker & Associates, P.C. is hiring for this role. Industry: Offices of Lawyers. Sector: 54.