Customer Relations Specialist – Dental Clinic

Job overview

The Customer Relations Specialist – Dental Clinic role is onsite in Moberly, Missouri, with a 40-hour weekly schedule: Monday, Tuesday, Thursday, and Friday from 7:15 a.m. to 4:15 p.m., and Wednesday from 7:15 a.m. to 5 p.m. Pay is $18.39 per hour. The role supports an integrated clinic serving primary care, dental, behavioral health, and specialty patients. As a patient-facing first point of contact, the specialist helps clinic visits run smoothly by welcoming patients, managing appointment check-in and check-out, verifying information, collecting co-pays, and supporting front-office operations. The position may require local travel between clinic locations.

What you'll do

• Greet patients and provide customer service
• manage appointment check-in and check-out
• verify insurance and demographic information
• collect co-pays and complete paperwork
• answer phones, direct messages, and assist with scheduling
• maintain organized front-office and waiting areas
• enter information into electronic health records
• protect patient confidentiality and follow HIPAA guidelines
• travel to nearby clinic locations as needed.

What we're looking for

Skills & competencies

customer relations specialist

dental clinic

full-time

moberly mo

compass health network

$18.39/hr

patient check-in

insurance verification

electronic health records

hipaa

40 hours weekly

local clinic travel

Work arrangement

• Weekend coverage required

Why this role

Four-day schedule Monday, Tuesday, Thursday, and Friday, plus Wednesday hours; local travel between clinic sites may be needed.

About the employer

Compass Health Network is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.