Bilingual Customer Service Representative
Compensation
$36k – $45k /yr
Employment type
Full-time
Work setting
On-site
Location
Emporia, KS
Schedule
Day shift
Posted
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Job overview
The Bilingual Customer Service Representative is an onsite role located in Emporia, KS, offering an annual salary between $36,000 and $45,000. This position supports the operations of a top Farmers Insurance agency by providing high-quality service to clients. The role exists to serve as the primary point of contact for customers, building long-term relationships and assisting with insurance policy needs. It contributes to the agency's success by ensuring clear communication and effective problem resolution for Spanish and English-speaking clients.
What you'll do
- Serves as primary contact for customers, answers policy and billing questions, assists with account changes, identifies coverage improvement opportunities, and documents interactions.
What we're looking for
- Skills & competencies
- full-timeday shiftemporia ksfarmers insurancebilingualcustomer serviceinsurance$36k-$45konsiteno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, paid time off, commission, career growth opportunities.
Why this role
Bilingual (English/Spanish) requirement, commission opportunities, and hands-on training.
About the employer
STEPHEN MILLS AGENCY INC Farmers Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: a1c09ef4-61e3-4c9d-81d1-35bc46506e5e