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Customer Service Representative - State Farm Agent Team Member

Colton Kantola - State Farm Agent · Muskegon, MI · Colton Kantola Agency Team

Compensation

$35k – $40k /yr

Employment type

Full-time

Work setting

On-site

Location

Muskegon, MI

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative - State Farm Agent Team Member is an onsite role based in Muskegon, MI. Compensation is $35,000–$40,000 per year, supporting the insurance agency team at Colton Kantola - State Farm Agent. This role exists to provide exceptional customer service and support the growth of the insurance agency. The representative manages customer inquiries, processes policy updates, and assists with claims to ensure community members receive high-quality insurance support.

What you'll do

  • Answer customer inquiries
  • provide policy information
  • assist with policy changes
  • process insurance claims
  • maintain accurate customer records.

What we're looking for

Skills & competencies
full-time
day shift
muskegon mi
state farm
customer service
insurance
administrative
sales support
performance bonus
profit sharing
$35k-$40k/yr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Bonus based on performance, profit sharing, paid time off, parental leave.

Why this role

Performance bonuses; profit sharing; training and development provided.

About the employer

Colton Kantola - State Farm Agent is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.

Additional details

Industry sector
52
Industry
All Other Insurance Related Activities
Occupation code
43-4051.00
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