Retail Sales and Merchandising Manager

Job overview

The Retail Sales and Merchandising Manager is an onsite role based in Indianapolis, IN. Compensation is not specified for this position, which supports the retail operations team at Micro Center. This role exists to drive store-level sales performance, manage visual merchandising standards, and lead team development. It contributes to the company's goals by ensuring operational excellence, resolving customer issues, and coaching staff to achieve productivity and service targets.

What you'll do

• Maintain orderly operation and safety of all areas of responsibility
• ensure that sales policies and procedures are being properly carried out at the store level. Through sales floor leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy. Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals. Ensure the execution of ad set and visual merchandising standards. Provide regular coaching and feedback to supervisors and ensure sales goals and results are communicated to all associates throughout the store. Review P&L statements with the General Manager on a monthly basis to identify areas of concern
• recommend and implement sales improvement plans. Participate in and lead open and close procedures. Serve as manager-in-charge during absence of General Manager or other store managers. Manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets through inventory control. Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers. Develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction. Ensure human resource issues are handled in accordance with guidelines
• partner with Regional HR Manager and Store Manager when needed.

What we're looking for

Skills & competencies

full-time

day shift

indianapolis in

micro center

retail management

sales leadership

merchandising

customer service

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, 401K Plan with Company Match, Employee Discount that includes a Friends & Family Discount Program, Tuition Reimbursement & Education Discounts, Paid Time Off for Regular Associates, Esteemed Vendor & Company Job Training, Career Advancement Opportunities

About the employer

Micro Center is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.