Shift Leader

Job overview

The Shift Leader role is onsite in Springfield, VA. Compensation is not specified. The position is with a Domino’s franchise whose team describes a focus on service, teamwork, food, and giving back to local neighborhoods. The shift leader supports the Manager on Duty and helps coordinate daily operations, including customer service, food quality, cleanliness, cash handling, and team assignments. The role contributes to consistent service by guiding team members, supporting shift management, and helping maintain operating standards.

What you'll do

• Provide leadership support to the Manager on Duty
• maintain customer service during high-volume operations
• communicate with management and team members
• take customer orders
• assign daily shift work
• oversee pre-close functions, cash management, and register counts
• follow waste tracking and food and labor cost practices
• upsell products
• handle transactions
• support food preparation, inventory, and stock ordering
• resolve complaints
• cross-train and coordinate scheduling
• maintain clean work areas.

What we're looking for

Skills & competencies

shift leader

restaurant operations

team leadership

customer service

food quality

cash handling

inventory control

food preparation

springfield va

domino’s franchise

manager on duty support

fast-paced operations

Work arrangement

• Weekend coverage required

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.