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Customer Service Representative — On-Site

GritR Sports · North Richland Hills, TX · Customer Service

Compensation

From $18 /hr

Employment type

Full-time

Work setting

On-site

Location

North Richland Hills, TX

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in North Richland Hills, TX, with pay of $18 per hour. GritR Sports supports an outdoor lifestyle through its gear and customer service. This role helps build customer loyalty by handling inbound calls and emails, processing orders accurately, verifying payments, preventing fraud, documenting customer interactions, and maintaining product knowledge to provide informed assistance.

What you'll do

  • Manage inbound calls and emails
  • process orders
  • verify payments and help prevent fraud
  • document customer interactions in multi-channel systems
  • maintain product knowledge and provide customer guidance.

What we're looking for

Skills & competencies
customer service representative
on-site
north richland hills tx
gritr sports
inbound calls
email support
order processing
payment verification
fraud prevention
customer loyalty
outdoor sports
firearms interest
$18/hour
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health, dental, and vision insurance
  • 401(k)
  • paid and unpaid time off
  • casual dress code
  • team engagement events
  • promotion-from-within philosophy.

Why this role

Health, dental, and vision insurance; 401(k); paid and unpaid time off; casual dress; team events; promotion-from-within philosophy.

About the employer

GritR Sports is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
Hobby, Toy, and Game Retailers
Occupation code
43-4051.00
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