Customer Care Specialist

Job overview

The Customer Care Specialist role is full-time and onsite in Sumter County, FL, with work required at the Wildwood, Bushnell, The Villages, and Sumterville locations. Pay starts at $15.21 per hour. The role supports the Sumter County Tax Collector’s Office through Ad-Vance Talent Solutions. The specialist provides front-line service and clerical support to visitors and callers, helping them navigate office services and complete related transactions. The work also includes records, payment documents, vehicle identification checks, and road tests as assigned.

What you'll do

• Greet customers and direct them to the appropriate area
• resolve customer concerns
• answer, screen, and route calls
• enter, retrieve, and maintain information in computer systems
• perform clerical duties and retrieve records
• prepare and verify receipts, forms, payment-related documents, and office records
• process mail
• verify vehicle identification numbers
• administer and monitor road tests
• operate standard office equipment.

What we're looking for

Skills & competencies

customer care specialist

customer service representative

full-time

wildwood fl

sumter county tax collector

clerical support

customer service

records

road tests

four work locations

$15.21/hour

monday–friday

Work arrangement

• Weekend coverage required

Why this role

Applicants must be willing and able to work at all four Tax Collector locations: Wildwood, Bushnell, The Villages, and Sumterville. The schedule is Monday–Friday, 7:55 a.m.–5 p.m. The posting lists a high school diploma or GED and at least one year of clerical or customer service experience as minimum qualifications.

About the employer

Ad-vance Talent Solutions is hiring for this role. Industry: Other General Government Support. Sector: 92.