Service Advisor, Automotive

Job overview

The Service Advisor, Automotive role is onsite in Guntersville, AL. Compensation is not specified. Wilks Tire Management LLC operates Wilks Auto Service centers, where the role supports customer service, tire and vehicle service sales, and store administration. The advisor guides customers from check-in through completed service, helping identify needs, explain recommendations, and coordinate appointments and estimates. The role supports customer satisfaction, sales goals, and safe, organized service-center operations.

What you'll do

• Help meet sales goals through customer interactions and tire and service sales
• build customer relationships and understand needs
• explain warranties, advertising, promotions, products, and services
• handle store administrative functions
• manage customer interactions from check-in through checkout
• schedule appointments and estimate service time
• make recommendations based on manufacturer recommendations
• maintain a clean and safe work area
• assist in the shop with oil changes, lubrication, and tire changes as needed.

What we're looking for

Skills & competencies

service advisor

automotive

tire sales

customer service

guntersville al

wilks tire management

service scheduling

warranty information

store administration

driver's license required

shop assistance

weekend availability may apply

Work arrangement

• Weekend coverage required

Why this role

May assist with oil changes, lubrication, and tire changes; stores may be open seven days a week, including weekends and some holidays, depending on location.

About the employer

Wilks Tire Management LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.