Call Center Insurance Agent (Property and Casualty Licensed)

Job overview

The Call Center Insurance Agent (Property and Casualty Licensed) role is onsite in Savannah, GA, and pays $13.21–$16.45 per hour. The role supports MCI’s customer experience and business services operations. The agent handles customer contacts throughout the sales and service lifecycle, helping customers understand coverage, select suitable products, and resolve account or policy questions. The work contributes to customer satisfaction, policyholder acquisition, and retention through accurate service and sales.

What you'll do

• Handle inbound and outbound contacts professionally
• support sales across multiple channels
• apply underwriting and eligibility guidelines to price and bind policies
• answer customer questions, resolve issues, and escalate when needed
• document and process orders
• use systems and knowledge resources for account management
• protect confidential information
• attend training and follow attendance and schedule requirements.

What we're looking for

Skills & competencies

call center insurance agent

property and casualty license

mci careers

savannah ga

full-time

insurance sales

customer service

policyholder retention

inbound and outbound calls

underwriting guidelines

$13.21–$16.45/hr

Work arrangement

• Weekend coverage required

Why this role

A Property and Casualty license is required. MCI provides training and describes advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.