Patient Account Representative

Job overview

Patient Account Representative is an onsite position in Opelousas, LA. Compensation is not specified. The role supports the hospital business office by assisting patients with billing and insurance questions and following up on outstanding accounts. The representative researches claims and explanations of benefits, collects and posts payments, documents patient contacts, and handles business-office calls. This work supports accurate account follow-up and courteous, confidential service to patients and coworkers.

What you'll do

• Follow up with insurance, government, and workers’ compensation payers on at-risk and past-due accounts
• answer patient insurance and billing questions
• collect payments, post them, and issue receipts
• document calls and personal contacts
• check claim status
• research explanations of benefits
• respond to messages
• document complaints
• process refunds
• support coworkers and daily projects.

What we're looking for

Skills & competencies

patient account representative

patient billing

insurance claims

accounts receivable

payment collection

healthcare administration

customer service

confidentiality

opelousas la

opelousas general health system

Work arrangement

• Weekend coverage required

About the employer

Opelousas General Health System is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.