Customer Service Representative (Bilingual Spanish/English)
Employment type
Full-time
Work setting
On-site
Location
Austin, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Representative (Bilingual Spanish/English) is an onsite role based in Austin, TX. Compensation is not specified, and this position supports the customer service department at Ingersoll Rand. This role serves as a vital connection between customers and the company, ensuring professional and accurate service. The representative will handle inquiries, process orders, and provide technical support to maintain strong customer relationships.
What you'll do
- Respond to customer inquiries and resolve complaints via phone and email.
- Prepare accurate quotes and process orders, exchanges, and refunds.
- Maintain customer account information.
- Provide information on products, services, and warranties.
- Assist with technical product troubleshooting.
What we're looking for
- Skills & competencies
- full-timeday shiftaustin txingersoll randbilingualcustomer serviceb2bmanufacturingtechnical supportno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision coverage, 401(k) plan, paid time off, and employee stock grant.
Why this role
Bilingual Spanish/English required, 2+ years customer service experience.
About the employer
Ingersoll Rand is hiring for this role. Industry: All Other Personal Services. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- All Other Personal Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: a160a90f-4628-4210-a9dc-1332453b054f