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Tier 1 Service Desk Engineer

Tech Impact · Philadelphia, PA

Employment type

Full-time

Work setting

On-site

Location

Philadelphia, PA

Schedule

Day shift

Posted

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Job overview

The Tier 1 Service Desk Engineer role is a hybrid remote position based in Philadelphia, PA. Compensation is not specified for this role, which supports the IT services provided by Tech Impact. This role exists to provide end-user technical support to nonprofit clients. The engineer troubleshoots technical issues, performs system administration tasks, and ensures high-quality customer service to help nonprofit organizations leverage technology effectively.

What we're looking for

Skills & competencies
full-time
day shift
philadelphia pa
technology
tech impact
hybrid remote
service desk
it support
nonprofit
troubleshooting
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 90% medical coverage, 15 days PTO, 11 paid holidays, 3% IRA match, life insurance

About the employer

Tech Impact is hiring for this role. Industry: Engineering Services. Sector: 54.

Additional details

Industry sector
54
Industry
Engineering Services
Occupation code
15-1232.00
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