Subaru Love Encore Delivery Specialist / Customer Agent

Job overview

The Subaru Love Encore Delivery Specialist / Customer Agent role is onsite in Gaithersburg, MD, and pays $50,000–$60,000 per year. The role supports Fitzgerald Auto Malls’ Subaru customer experience before, during, and after vehicle sales. The specialist explains vehicle features and technology, supports sales consultants with product questions, and follows up after sales and deliveries. The role helps customers understand their vehicles and supports customer satisfaction and loyalty to the retailer and Subaru.

What you'll do

• Provide customer-focused Subaru vehicle deliveries and explain manuals, brochures, literature, features, applications, and benefits
• provide product information during the sales process
• support sales consultants
• collect and share technical information with retailer staff
• follow up after sales and deliveries
• maintain vehicle and technology knowledge
• attend Subaru Star Academy and attain Subaru Delivery Specialist Certification.

What we're looking for

Skills & competencies

delivery specialist

customer agent

full-time

gaithersburg md

fitzgerald auto malls

subaru

customer experience

vehicle technology

product education

customer follow-up

$50k–$60k

employee-owned

paid training

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental coverage
• 401(k)
• paid time off
• employee purchase programs
• paid training
• advancement opportunities
• employee shares.

Why this role

Employee-owned company with free shares; paid training and advancement opportunities.

About the employer

Fitzgerald Auto Malls is hiring for this role. Industry: New Car Dealers. Sector: 44.