Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Elkton, MD. The posting lists an annual salary of $60,000–$80,000 and describes a base salary plus commission structure. The advisor supports customers and service operations at Apple Mitsubishi. The advisor coordinates customer concerns and repair approvals with technicians, tracks service progress, and promotes relevant products and services. This work supports customer satisfaction, service scheduling, and dealership revenue goals.

What you'll do

• Greet customers
• listen to and record concerns
• explain products and services
• promote and sell additional products and services to meet sales goals
• schedule appointments and manage technician service schedules
• provide repair estimates and obtain approvals
• communicate service updates
• coordinate with technicians for timely completion
• address customer complaints
• maintain product knowledge and an organized service area.

What we're looking for

Skills & competencies

automotive service advisor

service advisor

customer service

automotive sales

repair estimates

elkton md

apple mitsubishi

full-time

$60k–$80k/year

commission

weekend and holiday availability

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, disability, cancer, accident, hospital, and critical illness coverage
• matching 401(k)
• 15 days of paid vacation depending on service
• five sick days
• up to six paid holidays
• up to three days of bereavement leave
• employee assistance program
• employee discount.

Why this role

Base salary plus commission structure; paid vacation, sick leave, holiday leave, bereavement leave, employee assistance program, and employee discount program.

About the employer

Apple Mitsubishi is hiring for this role. Industry: New Car Dealers. Sector: 44.