Body Shop Administrative Assistant

Job overview

The Body Shop Administrative Assistant position is onsite in Johnstown, PA. Compensation is not specified. The role supports Laurel Auto Group’s body shop and its manager with insurance billing, collision estimates, work-in-process administration, and month-end reporting. The assistant coordinates customer and insurance communications and maintains repair-order, payment, rental, and billing records. This administrative work helps keep collision repairs documented, customers informed, and completed work ready for billing and accounting.

What you'll do

• Prepare and monitor insurance billings and follow up on outstanding payables
• assist the Body Shop Manager with collision estimates and work in process
• complete assigned month-end reporting
• maintain relationships with insurance adjusters and customers
• answer phones and greet customers
• create customer files
• assist with vehicle delivery
• open and close repair orders
• manage rental and loaner cars
• schedule and update rentals
• upload scans in CCC
• procure and bill sublet work
• update customers on repair progress
• write vendor purchase orders
• reconcile and collect payments
• cashier invoices in DMS and send them to accounting
• investigate claim payments
• maintain payroll spreadsheets
• follow up on parts orders
• monitor vehicle progress and paperwork
• prepare final billing and control accounts receivable.

What we're looking for

Skills & competencies

body shop administrative assistant

johnstown pa

laurel auto group

collision repair

insurance billing

repair orders

customer service

rental cars

accounts receivable

final billing

ccc

dms

Work arrangement

• Weekend coverage required

Why this role

Requires a valid driver’s license; high school diploma or GED, or equivalent education and experience, and customer-service experience are specified.

About the employer

Laurel Auto Group is hiring for this role. Industry: Automotive Body, Paint, and Interior Repair and Maintenance. Sector: 81.