Hotel Front Desk Clerk

Job overview

The Hotel Front Desk Clerk role is onsite in Florence, KY. Compensation is $14–$15 per hour. The hotel is operated by Rolling Hills Hospitality, which manages hotel properties and focuses on guest experience. The clerk supports a smooth guest stay by handling arrivals and departures, maintaining account records, managing reservations, answering questions, resolving complaints, and coordinating room readiness with housekeeping.

What you'll do

• Greet, check in, and check out guests
• distribute keys and room assignments
• record credit card information
• maintain guest account records
• manage bookings in person, online, and by phone
• answer questions about rooms, amenities, rates, requests, and rewards
• handle complaints
• coordinate with housekeeping to ensure rooms are ready.

What we're looking for

Skills & competencies

hotel front desk clerk

guest services

guest check-in

guest check-out

reservations

customer service

hotel operations

florence ky

spark by hilton cincinnati airport south

rolling hills hospitality

$14–$15 per hour

microsoft office

Work arrangement

• Weekend coverage required

About the employer

Spark by Hilton Cincinnati Airport South is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.